
Need help with your mortgage?
That's what we're here for.
Speak to a representative.
Contact info is based on the first digit of your mortgage number.
Starting with 4
Call: 1.866.939.5005 |
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Fax: 1.866.325.2563 OR 416.593.9343 |
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Email: customer@rfabank.net |
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Mail: RFA Bank of Canada Mortgage Servicing Centre Suite 1900 - 16 York Street Toronto, ON M5J 0E6 *This is not our head office (see below for address) |
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Starting with 1, 6, 7, 8 or 9
Call: 1.833.228.5697 |
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Fax: 1.833.228.6312 OR 1.866.370.0657 (Bridge Loan Request Payout) |
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Email: rfa@lenderservices.ca |
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Mail: RFA Mortgage Servicing Centre Suite 100 - 451 Phillip St Waterloo, Ontario N2L 3X2 *This is not our head office (see below for address) |
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Log in |
Forgot your mortgage number? Not a customer? No worries—call or email us at:
647.259.7873 or 1.877.416.7873 • 647.259.7874 or 1.877.905.7873 • customerservice@rfabank.ca
Other services.
Click an item to learn more.
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Customer Service
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Broker Services
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Deposit Services
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Resolving Your Complaints
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Solicitors
Frequently Asked Questions
About Our Mortgages
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I'm moving. Can I take my mortgage to my new property?*
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I'm moving. Can the buyer take over my mortgage?*
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Renewing Your Mortgage
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Refinancing Your Mortgage*
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Prepaying Your Mortgage
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Rates For the Purpose of Interest Rate Differential (IRD) Prepayment Penalty Calculations
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Protect Your Family With Mortgage Life and Disability Insurance
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Fee Schedule*
*Please review your mortgage documentation or contact Customer Service to determine if any of these options apply to you.
About Our Deposit Products
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How do I open a bank account?
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How do I buy a GIC?
Privacy Policy
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Our Privacy Policy
Where are we located?
Head office.
RFA Bank of Canada
145 King Street, Suite 300
Toronto, Ontario, M5H 1J8
1.877.416.7873
647.259.7873
647.259.7874 (Fax)
Office Hours
Monday to Friday 8:30am - 5:00pm