Mortgage Renewals

Renewing your mortgage is easy!

Approximately 60 days prior to the maturity date of your mortgage a renewal package will be mailed to you.  Please thoroughly read your renewal package, then initial, sign, and return your renewal offer according to the instructions and deadlines outlined in your renewal package.

In order to renew your mortgage, your mortgage must be in good standing.

No! Requalification is not required to renew your mortgage.

Save time by renewing your mortgage! The advantage of accepting your renewal offer as opposed to moving your mortgage elsewhere is that you do not need to go through the hassle of re-qualifying for a new mortgage at a new financial institution.  Simply initial, sign, and return the renewal offer according to the instructions in your renewal package. It's as easy as that!

In order to renew your mortgage, your mortgage must be in good standing.

Contact Your Mortgage Servicing Centre

Please contact our mortgage servicing centre and ask to speak to a mortgage specialist. The mortgage specialist will be able to answer all of your questions.

We will offer you our best available rates and renewal terms!

If you have any questions about your renewal offer, including the rate, please contact our mortgage servicing centre using the contact information found in your renewal package.

Yes! Contact the mortgage servicing department found in your renewal package.

Not all mortgage rates or offers are created equal. It is important to understand the terms and conditions you are being offered. 

A Mortgage Specialist will help ensure you are getting the right mortgage product for your unique personal circumstance.  We know a mortgage is about more than an interest rate - you have to consider other money saving options such as your ability to make prepayments or increase your regular payment amount in order to pay down your mortgage faster.  Some competitor mortgages may even have restrictions on your ability to break your mortgage early even in the event your situation changes your home financing requirements.

Please contact the mortgage servicing centre as shown in your renewal package and ask to speak to a Mortgage Specialist.  Our Mortgage Specialists may be able to beat our competitors' rates or provide you with alternate mortgage solutions to fit your needs.

Your mortgage will be auto renewed.

If you do not initial, sign, and return your renewal offer on or before the maturity date, your mortgage will be renewed in accordance with our auto renewal policy as set out in your renewal package. Please be sure to read your renewal package carefully.

Yes, we accept applications to refinance mortgages from existing customers.

Refinancing your mortgage is a great way to use the equity in your home to renovate your home or consolidate debt. However, we currently only offer refinancing to existing customers under certain circumstances. Please contact our mortgage servicing centre and ask to speak a Mortgage Specialist to see if you qualify. 

No! Renew your mortgage at any time!

You may apply to renew your mortgage before the maturity date. Please contact your mortgage servicing centre for further details. Fees or penalties may apply.

The decision is up to you.

Your Mortgage Specialist can answer all your questions about mortgage products and best rates, as well as assist you with completing your renewal package. Remember, moving your mortgage to another financial institution involves requalification.

Call us First!

In the event you are considering not renewing your mortgage with us, we strongly recommend that you call us first using the phone number found in your renewal package. Discuss your reasons with a mortgage specialist, they may be able to provide you with the right solution for your concern.